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Reviewed 26 October 2026. Original publication date retained: 2023-03-07.
A business may seek independent assurance for customers or to have its management system assessed. The decision should be based on its needs and the requirements of its market, rather than a promise of growth or profitability.
Questions to follow in an audit
- What customer or business need supports the proposed scope?
- How will the organisation evaluate the value of the programme?
- What resources are needed to operate and review the system?
Connect the records with practice
Compare the reasons for certification with the scope, responsibilities, planned costs and information management will use to review the decision.
These are illustrative audit trails, not findings about a named organisation, technical instructions or a guarantee of a particular result. The appropriate evidence depends on the activities, risks and agreed scope. The organisation remains responsible for its operations and legal obligations.
AAA provides independent certification audits. Confirm the applicable standard edition, scope and customer requirements before agreeing a programme. Request an indicative price or discuss your proposed audit.
Further reading: ISO quality management.