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Reviewed 26 October 2026. Original publication date retained: 2023-08-14.
Insurance activities can involve personal and commercially sensitive information shared across several parties. An ISMS audit examines the defined scope and operating evidence; it does not replace the organisation's regulatory responsibilities.
Questions to follow in an audit
- Which information flows and external parties are included in scope?
- Who approves and reviews access to sensitive records?
- How are incidents, exceptions and supplier concerns evaluated?
Connect the records with practice
Follow one information flow through its risk owner, supplier arrangements, access records and review of an identified issue.
These are illustrative audit trails, not findings about a named organisation, technical instructions or a guarantee of a particular result. The appropriate evidence depends on the activities, risks and agreed scope. The organisation remains responsible for its operations and legal obligations.
AAA provides independent certification audits. Confirm the applicable standard edition, scope and customer requirements before agreeing a programme. Request an indicative price or discuss your proposed audit.
Further reading: ISO information security.