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Reviewed 26 October 2026. Original publication date retained: 2023-07-18.
Recruitment work involves agreeing requirements, communicating with candidates and clients, and checking delivery. An audit can follow those processes without attributing invented improvements in placement speed or referrals to certification.
Questions to follow in an audit
- How are a client's requirements recorded and confirmed?
- How are candidates and clients informed of material changes?
- Who reviews complaints and recurring service problems?
Connect the records with practice
Trace one assignment from the agreed requirement through communications, delivery records, feedback and any corrective action.
These are illustrative audit trails, not findings about a named organisation, technical instructions or a guarantee of a particular result. The appropriate evidence depends on the activities, risks and agreed scope. The organisation remains responsible for its operations and legal obligations.
AAA provides independent certification audits. Confirm the applicable standard edition, scope and customer requirements before agreeing a programme. Request an indicative price or discuss your proposed audit.
Further reading: ISO quality management.