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Reviewed 26 October 2026. Original publication date retained: 2025-02-27.
Product issues can involve supplier information, batch controls, checks and release decisions. A quality audit can examine that evidence without claiming that a named recall would have been prevented by ISO 9001.
Questions to follow in an audit
- How are product and supplier requirements communicated?
- Which checks support the release of a batch?
- How can affected products and customers be identified?
Connect the records with practice
Trace one batch through receipt, processing records, release decisions and the procedure used when a problem is reported.
These are illustrative audit trails, not findings about a named organisation, technical instructions or a guarantee of a particular result. The appropriate evidence depends on the activities, risks and agreed scope. The organisation remains responsible for its operations and legal obligations.
AAA provides independent certification audits. Confirm the applicable standard edition, scope and customer requirements before agreeing a programme. Request an indicative price or discuss your proposed audit.
Further reading: ISO quality management.