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Reviewed 26 October 2026. Original publication date retained: 2024-12-03.
A telecoms organisation needs to understand who can access important information and services. Assurance comes from examining implemented arrangements within a defined scope, not from assuming a particular technology or certificate prevents intrusion.
Questions to follow in an audit
- How are privileged access needs justified and approved?
- Who reviews accounts belonging to external providers?
- How are unusual access events investigated and followed up?
Connect the records with practice
Sample an account from its original approval through current permissions, review records and the process used when access ends.
These are illustrative audit trails, not findings about a named organisation, technical instructions or a guarantee of a particular result. The appropriate evidence depends on the activities, risks and agreed scope. The organisation remains responsible for its operations and legal obligations.
AAA provides independent certification audits. Confirm the applicable standard edition, scope and customer requirements before agreeing a programme. Request an indicative price or discuss your proposed audit.
Further reading: ISO information security.